How we collect, use, and safeguard your personal information to protect your privacy.
Last Updated: November 1, 2025
At Media Pantheon, Inc., we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, why we use it, and the steps we take to protect it. The Policy applies to all of our services including our websites, digital platforms, and social media pages (the “Online Services”).
We comply with both United States and international privacy standards. This includes state privacy laws such as the California Consumer Privacy Act (CCPA/CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), and the Utah Consumer Privacy Act (UCPA). At the federal level, we follow laws and guidance such as the Children’s Online Privacy Protection Act (COPPA), the CAN-SPAM Act, HIPAA where applicable, and Federal Trade Commission regulations. Where international users are involved, we also observe the General Data Protection Regulation (GDPR), the UK GDPR, and the EU–U.S. Data Privacy Framework for lawful transfers. We also commit to accessibility standards, designing and maintaining our Online Services in line with Section 508 of the Rehabilitation Act, Title III of the Americans with Disabilities Act (ADA), the Web Content Accessibility Guidelines (WCAG 2.2 AA and AAA), and ARIA standards.
By using our Online Services, you confirm that you have read and understood this Policy. If you do not agree with the practices described, you should discontinue use of our Online Services.
We collect personal information when you interact with our business, when you use our websites and platforms, or when you voluntarily provide information to us. This information may include identifiers such as your name, address, email, phone number, and account details. It may also include commercial information such as records of services requested, invoices, or payment information.
In addition, we collect technical data, including IP addresses, device identifiers, browser types, and operating systems. We collect usage information such as pages viewed and interactions with features of our websites. We may also collect communication records such as support requests, inquiries, or feedback. When you apply to work with us, employment-related information such as resumes and job applications may be collected. In some cases, multimedia data such as photos, videos, or recordings may be voluntarily shared. We may also collect approximate geolocation data where legally permitted.
We do not knowingly collect information from children under the age of thirteen without parental consent. If we discover that such information has been collected, we will take immediate steps to delete it in compliance with COPPA.
We do not request or require sensitive personal information such as Social Security numbers, health records, or financial account details outside of billing information processed through secure payment providers. If you voluntarily choose to provide such information through our Online Services, you do so at your own discretion and risk. We strongly encourage you not to transmit sensitive information unless specifically requested in connection with a secure business or legal process.
We process personal information only for legitimate purposes. These purposes include delivering our services, fulfilling contracts, responding to inquiries, and managing our business operations. We also process information for security purposes, including fraud detection, abuse prevention, and maintaining the integrity of our systems.
Marketing and analytics activities are carried out to improve services, measure engagement, and communicate with users. These activities are always subject to applicable consent requirements and opt-out rights. We may also process personal data where required to comply with legal or regulatory obligations under Delaware law, U.S. federal law, or other applicable frameworks.
The legal bases for our processing activities may include your consent, the necessity of processing to perform a contract with you, compliance with applicable laws, or our legitimate interests in operating and securing our business provided that those interests do not override your rights and freedoms.
We process personal information only when a valid legal basis applies. Consent may be the basis when you sign up for newsletters, accept the use of non-essential cookies, or allow us to use your information for marketing purposes. You may withdraw consent at any time, although withdrawal does not affect processing that occurred before the withdrawal.
In other situations, we may process personal data when it is necessary to perform a contract with you, such as providing the services you have requested, handling billing and payment, and fulfilling related obligations. Without this data, we may be unable to deliver services to you.
We may process personal information to comply with legal obligations. These obligations may arise under tax, accounting, employment, consumer protection, or recordkeeping laws in Delaware, in other U.S. states, or at the federal level.
We may rely on our legitimate interests to process personal data, provided those interests are not overridden by your rights and freedoms. Legitimate interests may include ensuring the security of our Online Services, preventing fraud, improving our operations, and communicating with existing or prospective clients.
In limited circumstances, we may process personal information to protect vital interests or the rights of individuals. This may occur if processing is necessary to protect the safety of our users, employees, or the public, or to respond to urgent security threats.
We implement technical, administrative, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of communications through SSL and TLS, access controls, firewalls, monitoring tools, backups, disaster recovery systems, and staff training.
Our Online Services are hosted on Amazon Web Services (AWS). AWS may collect certain log data such as IP addresses as part of its hosting functions. For more details, you may review the Amazon Privacy Policy.
While we maintain safeguards, no system is entirely secure. In the event of a breach, we will comply with all applicable breach notification laws, including those of the State of Delaware.
Our Online Services use cookies and related technologies. Some cookies are essential to ensure that the website can function properly, allowing basic navigation and core features to operate as intended. Other cookies are used to measure performance, collect analytics, and provide insights into how our Online Services are used. In some cases, cookies are also used to support personalization and advertising. Where legally required, we will obtain your consent before placing non-essential cookies on your device. You may disable cookies through your browser settings at any time, but doing so may limit the functionality of certain features.
We also use specific tracking and marketing tools to better understand user behavior, improve our services, and communicate with our audience.
Google Analytics 4 is implemented to analyze how visitors use our Online Services and to generate statistical reports. Information collected through this tool may be transferred to Google servers in the United States. For more details, you may consult the Google Privacy Policy.
Google Tag Manager is used to manage website tags and tracking scripts. The tool itself does not collect personal data, but it may activate other technologies that do. Further information is available in the Google Tag Manager Use Policy.
Meta Pixel, provided by Meta Platforms and applied across Facebook and Instagram, is used to track conversions, measure the effectiveness of advertising campaigns, and deliver personalized advertising. Information about Meta’s handling of personal data can be found in the Meta Privacy Policy.
GetResponse is used for email marketing campaigns and subscriber management. This service allows us to send communications, track engagement with our emails, and manage mailing lists. More information is available in the GetResponse Privacy Policy.
We may share your personal information with trusted service providers that support our operations, including cloud hosting providers, payment processors, and professional advisors such as attorneys and accountants. Marketing and analytics providers may also process data, subject to consent when required.
Where data must be transferred internationally, we comply with legal frameworks such as the EU–U.S. Data Privacy Framework or Standard Contractual Clauses. In all cases, we implement appropriate safeguards such as encryption and data minimization.
Our Online Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties, and any information you provide to them is subject to their own privacy policies. We encourage you to review the privacy policies of any third-party services you access through our Online Services.
We retain personal information only as long as necessary for the purposes described in this Policy or as required by law. Business and contractual records are generally retained for seven years. Payment and billing information is retained for at least seven years. Employment-related information is kept for at least four years and longer where litigation or regulatory requirements apply. Marketing and analytics data is retained until consent is withdrawn or the information is no longer relevant. Once retention is no longer necessary, personal data is securely deleted, anonymized, or archived.
Your personal information is primarily stored and processed in the United States. Our servers are hosted on Amazon Web Services (AWS), which may process log data in its infrastructure. In all cases, we ensure that personal data is processed securely and in compliance with applicable privacy laws.
Depending on your location, you may have rights to know what personal information we hold, to request access to that information, to correct inaccuracies, and to request deletion of data that is no longer required for business or legal purposes. You may also request that your personal information be provided to you in a portable, machine-readable format.
If we process your information based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before the withdrawal. You may also opt out of targeted advertising, sharing of personal data with third parties, or profiling in certain circumstances.
Delaware residents have rights under Delaware law to request access, correction, and deletion of their personal information, as well as the ability to opt out of targeted advertising and similar processing.
Requests to exercise privacy rights must be submitted through the contact information provided in this Privacy Policy. We may require verification of your identity before fulfilling a request.
We do not sell personal information for monetary consideration. We may engage in limited sharing of personal information with service providers and business partners for purposes such as analytics, advertising, and improving our Online Services. Where required by law, you have the right to opt out of such sharing or targeted advertising.
Our Online Services are not directed to children under the age of thirteen. We do not knowingly collect, solicit, or maintain personal information from children under thirteen years of age. If we become aware that we have collected personal information from a child without verified parental consent, we will take immediate steps to delete the information from our records. Parents or guardians who believe that their child may have provided us with personal information should contact us promptly so that we may take appropriate action.
We are committed to providing accessible web experiences. Media Pantheon, Inc. designs and maintains its websites and digital platforms in accordance with Section 508 of the Rehabilitation Act, Title III of the Americans with Disabilities Act (ADA), WCAG 2.2 AA and AAA standards, and ARIA 1.2 guidelines. We conduct periodic audits and assessments to maintain accessibility, and we encourage users to contact us if they encounter any barriers to access.
We may use artificial intelligence and automation tools to enhance our business operations and improve efficiency. In particular, Media Pantheon, Inc. uses ChatGPT, an AI model provided by OpenAI, and DeepL, a translation service. These tools are used for purposes such as drafting content, generating ideas, supporting customer communication, and providing translation and localization services.
Where these tools process personal data, we apply safeguards to ensure compliance with applicable privacy laws, including Delaware law and other relevant U.S. and international frameworks. We limit the sharing of personal data with these providers and configure the tools to avoid unnecessary disclosure of sensitive information.
We do not rely on automated decision-making in a way that produces legal or similarly significant effects on individuals without appropriate human oversight. Any recommendations, translations, or outputs produced by these tools are reviewed and verified by our team before use.
We may offer communication features such as contact forms, email, chat, and third-party messaging tools such as WhatsApp. When you use these tools, the content of your communication as well as your contact details may be collected in order to respond to your request. Some third-party messaging platforms may process your data on their own servers, including servers located outside the United States.
WhatsApp, provided by Meta Platforms, may process personal information such as phone numbers, message content, and metadata in accordance with its own policies. Further information can be found in the WhatsApp Privacy Policy.
Our Online Services may include links to or integrations with social media platforms such as Facebook, Instagram, LinkedIn, and other providers. These features may include social sharing buttons, embedded content, or login functions that connect directly with the social media platform. When you interact with these features, the respective providers may collect information about your activity, such as your IP address, device and browser details, and the specific pages you visit on our site.
If you are logged into your social media account while interacting with our Online Services, the provider may link your activity on our website with your profile on their platform. This may allow the provider to build a record of your online behavior across different services and may result in targeted advertising or other forms of profiling. Social media providers may also use cookies, pixels, or other tracking technologies in connection with these features.
Please be aware that any information you share through these integrations, such as liking or commenting on content, is subject to the data practices of the respective social media company. We do not control how these third parties handle your data. For more information about their practices, please review their individual privacy policies, such as the Facebook Privacy Policy, the Instagram Privacy Policy, and the LinkedIn Privacy Policy.
If you apply for a position with us, we will collect and process the information you provide, such as resumes, cover letters, and references. This information will be used solely for recruitment and employment purposes. Recruitment data is retained only as long as necessary for hiring decisions and in compliance with applicable employment laws. We do not share applicant information with third parties except as required by law or as part of background checks conducted with your authorization.
This Privacy Policy may be updated to reflect changes in legal requirements, advances in technology, or adjustments to our business practices. When changes are made, the “Last Updated” date at the top of this page will be revised.
We do not provide proactive notification of every change. Users are responsible for reviewing this Privacy Policy regularly. If legally required, we will notify users of significant updates.
For any privacy-related inquiries or requests, please use the contact form on our website: https://mediapantheon.com
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